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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Georgiana Eggers

Georgiana Eggers

November 13, 2024

5  out of  5
rating by Georgiana Eggers
"Abigail will take care of any problem you have concerning insurance. They care."
We responded:
"Thank you Georgiana, we really appreciate that. We love Abigail she does a great job and really cares. Thank you for being such a great customer!!"
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JWD

November 12, 2024

5  out of  5
rating by JWD
"By far the best agent and stuff I have ever had to deal with. Always friendly and helpful!"
We responded:
"JWD thank you for your kind words. We appreciate having such great customers we pray ourselves on being educated and having great customer service. thank you for being a part of the Mellisa Vasquez State"
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Nikole Dunn

November 6, 2024

5  out of  5
rating by Nikole Dunn
"kaleigh was absolutely phenomenal in helping me!! this branch is always so helpful and fast at getting me what i need"
We responded:
"Nikole we love Kaleigh too. She is a great asset to the office. We certainly appreciate you being a great customer and we love that you’re a part of the Mellisa Vasquez, State farm office."
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Mary Dirksen

October 16, 2024

5  out of  5
rating by Mary Dirksen
"Mellisa and her staff are very thorough with helping pick the best policy for our family. When we need customer service they are always on top of things. Thanks for taking good care of us over the years!"
We responded:
"Mary thank you for being a part of our wonderful Mellisa Vasquez State Farm office family taking care of our policyholder. Customers is one of our top priorities. I appreciate you trust us to take care of your family."
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Megan Blair

October 15, 2024

5  out of  5
rating by Megan Blair
"I've had the exact same agent (Melissa Vasquez!) Since I started driving as a teenager and never once have I ever had an issue! Her and her team are always polite.. kind.. and awesome at finding me the best deals for my premiums! They really do care about their customers and it truly shows ❤️"
We responded:
"Megan we love having you with our office and enjoy watching you as you get more into adulting. we really do pride ourselves on making sure our customers get what they need to get their questions answered and provide good customer service. Thank you so much for your loyalty and continuing being with the Mellisa Vasquez State Farm office."
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Carrieanne

October 12, 2024

5  out of  5
rating by Carrieanne
"So friendly and took the time to explain everything, answered questions I didn’t know I had!"
We responded:
"Carrieanne making sure our customers understand what they’re getting and how they’re insurance works for them is one of the things we pride ourselves on thank you so much for being part of the Mellisa Vasquez State Farm office"
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william davies

October 4, 2024

4  out of  5
rating by william davies
"They're very attentive to your needs and if you call the person you need to talk to is busy they will get back to you in a very timely manner and I have no issues with them personally it's just their corporate office is another story or maybe I should say the claims department I wish they took as much pride as these ladies here at the particular office cuz they go beyond and above what you need willing to help you any way they can I just cannot give out five-star reviews cuz no one's perfect"
We responded:
"William making sure that we get back to our customers by the end of the day or as soon as we can as one of the things that we pride ourselves on we’re not gonna make you wait till the next day Customer Service is top priority. Thank you so much for being a part of the Vasquez State Farm Office ."
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Beau Davish

October 4, 2024

5  out of  5
rating by Beau Davish
"Staff is always courteous and helpful"
We responded:
"Beau thank you, bro that’s one of the things that we were really hard at on top of Customer Service. Thank you so much for trusting my office and being a part of the Mellisa Vasquez State Farm office."
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Andrea Williams

October 3, 2024

5  out of  5
rating by Andrea Williams
"I have been a customer with State Farm for a while now. The customer service w Melissa Vasquez and her team is impeccable. I've never been left to wonder if I picked the correct plan for all coverages. I've left KNOWING it was a PEFECT plan. Thank you thank you THANK YOU to the team. #StateFarm #MelissaVasquez #CustomerSatisfactionGuaranteed"
We responded:
"Andrea, we are so happy to have you! Thank you for your kind words! We are always here to help however we can! "
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Maria Johnson

October 2, 2024

5  out of  5
rating by Maria Johnson
"Mellisa’s office staff, specifically Abigail, was so incredibly helpful when getting my insurance switched over from out-of-state. Abigail walked me through the whole process and fully answered any questions I had regarding my car insurance. She went above and beyond to get me the best price and save me as much money as possible. Highly recommend using Mellisa’s office in any future insurance needs!"
We responded:
"Maria I am very lucky to have such a wonderful and comparing compassionate staff. Abigail is one of the best we want to make sure our customers understand when they’re buying from us. They become part of our family and that we want to make sure they understand how that insurance works and protect them and their family. Thank you for being a part of the Mellisa Vasquez State Farm office."
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Claire Metthe

September 25, 2024

5  out of  5
rating by Claire Metthe
"They are so kind and wonderful to work with! You won’t be disappointed!"
We responded:
"Claire thank you so much. We appreciate your kind words and we are lucky to have you and to be able to help protect you and your assets. Thank you for being a part of them most of Vasquez State Farm Office ."
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Laquita Cox

September 19, 2024

5  out of  5
rating by Laquita Cox
"Abigail was great and made the process of switching to State Farm seamless. I will send anyone her way. Thank you for taking care of our insurance needs."
We responded:
"Laquita being compassionate and caring about our customers is one of the things that we do best we want to make sure all of our customers felt protected and understand what they’re getting and how it helps them in the future. Thank you for being a part of the Mellisa Vasquez State Farm office."
Profile photo of Elizabeth Collins

Elizabeth Collins

September 18, 2024

5  out of  5
rating by Elizabeth Collins
"I have been a client of Mellisa Vasquez's State Farm Insurance for a number of years. My former agent retired, and his business "rolled over" to Mellisa. I have stayed with her as she and her office staff have been both personable and professional. No questions go unanswered, and I have never felt pressured to upgrade or add to my current policies which is a big plus! I have both car and house insurance with her along with an umbrella policy, and I have recommended the office to friends!"
We responded:
"Elizabeth thank you so much for everything and we really appreciate your loyalty to the Office and State Farm . You’ve been a wonderful customer and we appreciate everything. Thank you so much for being a part of the Mellisa Vasquez State Farm office."
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Nicolas Costas

September 16, 2024

5  out of  5
rating by Nicolas Costas
"Really happy with the customer service and insurance rates. 100% recommended."
We responded:
"Nicolas thank you so much. We really appreciate it. We’re happy to have you and thank you for being a part of the Mellisa Vasquez State Farm office."
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Susan Zeek

September 12, 2024

5  out of  5
rating by Susan Zeek
"Nicole was wonderful to work with . If she didn't know an answer she made sure she got it! The transition was seamless ."
We responded:
"Susan Nicole has been a great addition to my office. She is very kind and caring and sincere some of the qualities that we require. Thank you for being a part of them most of Vasquez State Farm Office ."
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Kevin Casey

September 10, 2024

5  out of  5
rating by Kevin Casey
"My representative agent Kayleigh was friendly, highly educated about her job, and overall saved me a lot of money! I can't be more satisfied with my car insurance with State Farm! Thank you for such affordable coverage! -Kevin Casey"
We responded:
"Kevin Kayleigh is great she’s very knowledgeable, kind impatient with all of our customers. We appreciate you being a part of the Mellisa Vasquez State Farm office."
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Christy Cifers

September 9, 2024

5  out of  5
rating by Christy Cifers
"Melissa and her office are wonderful! They are always quick to respond when I have a question regarding my policy."
We responded:
"Christy Customer Service is one of our top priorities. Thank you for choosing to be a part of the Mellisa Vasquez State Farm office in Hamilton Ohio."
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Karen Carter

September 8, 2024

5  out of  5
rating by Karen Carter
"Four years ago I moved to Ohio and I was looking for a State Farm office. Mellisa’s office was the first one to call me back. The entire staff is VERY friendly and extremely nice. I highly recommend this State Farm office. Mellisa herself is a wonderful person and very happy to help."
We responded:
"Karen we are so happy we were the first to respond because we’re the lucky ones to have you as a part of our Mellisa Vasquez State Farm family"
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Luis Javier Camacho

September 6, 2024

5  out of  5
rating by Luis Javier Camacho
"Wonderful people. Very fast quotes makes us feel like family not like piggie banks. I would recommend to everyone including family."
We responded:
"Luis Efficiency is one of the things that we work hard at on top of customer service thank you for choosing to be a part of the Mellisa Vasquez State Farm office. We are happy and very lucky to have you."
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Mayra Ramirez

August 22, 2024

5  out of  5
rating by Mayra Ramirez
"I was satisfied with State Farm. I was attended by Abigail and she was friendly and patient. I got a reasonable price and the experience was wonderful! Everything was quick and easy. I recommend this place 100%!"
We responded:
"Mayra Abigail is such a big part of our office. She always takes the time to make sure our customers understand what they’re getting and works really hard at keeping up on her insurance education to make sure her customers always know what they’re getting. Thank you for choosing to be a part of the Mellisa Vasquez State Farm office."
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Tara Wagner

August 19, 2024

5  out of  5
rating by Tara Wagner
"I just switched after 20+ years with the same company.Kaleigh made the process simple, answered all of my questions, and saved me a ton of money with the exact same coverage. Highly recommend!"
We responded:
"Tara Kaleigh is awesome. We all love her so so much. She is such a great customer service representative. We are so excited and happy to have you with our State farm family. Thank you for being a part of the Mellisa Vasquez State Farm office."
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Stacy Carter

August 14, 2024

5  out of  5
rating by Stacy Carter
"Abigail was awesome to work with on getting everything set up and going and very knowledgeable on all my questions! Thank you Abigail!!"
We responded:
"Stacy Abigail is one of the best. She is very thorough and make sure we are giving our customers exactly what they need to protect their families. We are so excited to have you a part of the Mellisa Vasquez State Farm office."
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Shelby Howard

August 12, 2024

5  out of  5
rating by Shelby Howard
"Abigail made this process of switching our insurance to State Farm very easy and saved us lots of money! She made it easy to talk through all of the numbers and policy options for our family. Thank you!"
We responded:
"Shelby one of the things that we work hard at is making sure the process is always easy for someone making the transition from one insurance company to another. Abigail truly has a passion for what she does and it shows thank you for being a part of the Mellisa Vasquez State Farm office"
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Brian Church

August 8, 2024

5  out of  5
rating by Brian Church
"Mellisa shows true professionalism. Easy to talk to. Answered all my questions. Thank you!"
We responded:
"Brian We strive for great Customer Service and pride ourselves on being a great Office. We are so thankful that you became a part of the Mellisa Vasquez State Farm office."
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Daniele Ryan

August 8, 2024

5  out of  5
rating by Daniele Ryan
"Abigail was ABSOLUTELY AMAZING!! EXTREMELY informative and SAVED me soooooo much money!! Ty Abigail!!!😇"
We responded:
"Daniele Abigail is great. She really looks out for our customers. We are so excited and happy to have you as a part of the Mellisa Vasquez State Farm office."