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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phillip Smith

December 23, 2025

5  out of  5
rating by Phillip Smith
"I had a vehicle accident and they were amazing. Took care of everything! No hassles at all."
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Gokul Das

December 20, 2025

5  out of  5
rating by Gokul Das
"I had a great experience working with the agents, especially Abigail. They were knowledgeable, responsive, and took the time to clearly explain my auto and home coverage options. Best of all, they helped me secure a much lower rate than my existing insurance without sacrificing coverage. Highly recommend!"
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Elizabeth Pinedo

December 19, 2025

5  out of  5
rating by Elizabeth Pinedo
"Abigail and actually the whole encounter at the office is outstanding from when you first enter to leaving! Abigail is the agent that I mainly did business with! She is absolutely the best at what she does! In all my experiences throughout my life with getting any kind of insurances that I needed I would have to say State Farm has the best coverage and rates! Also as a bonus Abigail goes the extra mile to insure you have the best policy offered for your needs and explains absolutely everything and with a great genuine concern for your benefits."
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Ben Kakaris

December 11, 2025

5  out of  5
rating by Ben Kakaris
"Great service friendly best price in town give them a call."
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Rachel Goldick

December 5, 2025

5  out of  5
rating by Rachel Goldick
"I’m new to the State Farm family. They have been absolutely wonderful, so warm, personable, and genuinely welcoming. She made the whole process feel effortless, and I love knowing she’s just a quick text or phone call away whenever I need anything."
We responded:
"Thank you, Rachel. We appreciate you and becoming a big part of our State Farm office. It’s very important to us to provide excellent service and a warm welcome to all of our new customers. Thanks for being a part of the Mellisa Vasquez State Farm Office."
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Emily Srb

December 2, 2025

5  out of  5
rating by Emily Srb
"Abby was quick to respond, friendly, and super helpful getting me set up on a new policy. Highly recommended reaching out to her for assistance."
We responded:
"Thank you, Emily. Abigail is a great asset and she always knows exactly how to help our customers and to get to know what works best than what they need. Thank you for being a part of the Mellisa Vasquez State Farm Office."
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Ahmed Badejo

December 1, 2025

5  out of  5
rating by Ahmed Badejo
"I was referred to Melissa State Farm by a friend and Abigail attended to me. She took her time to listen to me and gave all my worries a great solution from her professional and knowledgeable perspective. I was amazed to hear all the services they offer for insurance. Got off the phone with a great smile and rest of mind . Thanks so much Abigail 🏆"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Talena Woods

November 22, 2025

5  out of  5
rating by Talena Woods
"I have been with Mrs Vasquez and her staff for years. If I have any questions she’s just a call or text away. She sends me updates on my policy, reminders and sometimes just a text to see if she can help with anything. I had 2 underage kids on my policy and they made sure I received all my discounts to get my policy as low as possible."
We responded:
"Talena first we’d like to say thank you very much for being such a great customer we really enjoy our interactions with you and we appreciate that you trust us with your families insurance and financial needs. We’re always here if you need anything and thank you so much for being a great part of the Mellisa vasquez State Farm Office ."
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Anna Lischke

November 21, 2025

5  out of  5
rating by Anna Lischke
"Excellent service Much appreciated It was quite traumatizing Having storm blow through My street I love my car & was sooo thankful to get my car back. Thankful to you, Mellisa , for Allstate and GOD For t aking care of me 🙏🙏🙏🙏"
We responded:
"Hi Anna, thank you for providing excellent service is one of the things that we strive for. It’s very important to us. We thank you so much for being a part of the Mellisa Vasquez State Farm Office."
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Tiffany Fields

November 20, 2025

5  out of  5
rating by Tiffany Fields
"Abigail was absolutely amazing at helping me start the new policies and went through all the information in such detail, which was also so awesome. I did not feel like she was just selling me on something but making sure I understood all the policies and was comfortable with the rates. Highly recommend her."
We responded:
"Thanks, Stephanie attention to detail is one of the things that we work very hard at and making sure our customers understand what they’re getting and how it helps them. Thank you for being a part of the Mellisa Vasquez State Farm Office."
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Zack Parton

November 19, 2025

5  out of  5
rating by Zack Parton
"Abigail was very helpful and made switching insurance companies so much easier!"
We responded:
"Thank you, Zack. We’re here to help life go a little bit easier especially when it comes to insurance. We appreciate you being a part of our office and our State Farm family."
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Scott Lewis

November 14, 2025

5  out of  5
rating by Scott Lewis
"Everyone in this office was extremely helpful and friendly!"
We responded:
"Thanks Scott. We have a great staff and we appreciate all the wonderful feedback. We’re here to help with everything to make sure life goes right. Thank you for being a part of the Mellisa Vasquez State Farm Office."
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Nosher “Notherton” Ryhan

November 12, 2025

5  out of  5
rating by Nosher “Notherton” Ryhan
"Helped me get a really low rate after my previous one one high and canceled."
We responded:
"We appreciate you and thank you for being a part of the Mellisa Vasquez State Farm Office"
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Joan Fisher

November 7, 2025

4  out of  5
rating by Joan Fisher
"I have only talked to agents on the phone but evertmything has been fine. My only complaint is my premiums have gone up every year since i returned to SF.I realize everything has gone up but hope I didn't make a mistake."
We responded:
"Joan, thank you for sharing your experience with us. We understand how important it is to feel confident about your coverage and premiums. Premium adjustments can be influenced by a variety of factors, including changes and risk claim history and market conditions. We appreciate your loyalty to State Farm and would be happy to review your policy with you to ensure you’re receiving the best possible value. Please feel free to reach out at your convenience so we can address any concerns and explore options that may better suit your needs. Thank you for being a part of the Mellisa Vasquez State Farm Office."
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Renae Newkirk

November 7, 2025

5  out of  5
rating by Renae Newkirk
"Abigail was friendly and helpful starting our new policy. Offered what she thought was best for our needs and advised on changes that could be made. Best part she was able to save us money compared to our previous provider."
We responded:
"We’re always here to look out for our customers get to know them and have a better understanding of what they need to protect their family and their assets. Thank you for being a part of the Mellisa Vasquez State Farm Office."
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Anthony DB

November 6, 2025

5  out of  5
rating by Anthony DB
"Great customer service, Abigail and Kaleigh are always ready to support me on any insurance needs. They helped my son to get his own insurance after he graduated from College and recently they helped my daughter getting her own insurance as well. Abigail and Kaleigh helped my son and daughter to have a smooth transition from been under my insurance to get their own insurance. The best package and prices in the region as well. Thanks for all your help and the best customer service in Ohio."
We responded:
"Anthony we really appreciate your kind comments. We are very happy that we can help you and your adult children moving into the next stage of their life. We appreciate your family and your trust in letting us help you make sure that you have everything you need to protect your family. Thank you for being a part of the Mellisa vasquez State Farm Office ."
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Megan Blair

October 24, 2025

2  out of  5
rating by Megan Blair
"I've had state farm since I started driving as a teen... and up until recently I've never had an issue with them.. They call me every other day now asking me to bundle my home and auto insurance and I have told them NUMEROUS times I dont own a home.. So now when they call me I immediately hit the ignore button. Heaven forbid they actually need to get ahold of me with a real issue.. I won't ever know about it"
We responded:
"Megan we love having you with our office and enjoy watching you as you get more into adulting. we really do pride ourselves on making sure our customers get what they need to get their questions answered and provide good customer service. Thank you so much for your loyalty and continuing being with the Mellisa Vasquez State Farm office."
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Alan McMullen

October 21, 2025

5  out of  5
rating by Alan McMullen
"Staff is always looking out for the best interests of clients. Very much appreciate them!"
We responded:
"Alan thank you for allowing us to protect your auto/home insurance. It is our pleasure to serve you and your neighbors in Hamilton and Fairfield area. We appreciate you! "
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Jesus Agosto

October 20, 2025

5  out of  5
rating by Jesus Agosto
"Easy and friendly to work with."
We responded:
"Thank you Jesus we appreciate you and thank you for being a big part of mellisa vasquez State Farm office"
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Mary Kohnen

October 18, 2025

5  out of  5
rating by Mary Kohnen
"Abigail is fantastic. She took the time I needed to feel secure about changing insurance carriers. In the end, super insurance for home and auto coverage for a great price. Abigail is super knowledgeable and readily available. Peace of mind for sure. Highly recommend."
We responded:
"Hey Mary, Abigail is fantastic. She really takes the time to get to know our customers and making sure they’re getting everything that they need to protect their assets and their family. Thank you for being a part of the Mellisa Vasquez State Farm Office office."
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Brenda Sexton

October 17, 2025

5  out of  5
rating by Brenda Sexton
"Great and quick service. Never have any problems filing and getting claims resolved."
We responded:
"Thanks Brenda we appreciate you and we’re so glad that you are a part of our office"
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Carl Lakes

October 3, 2025

5  out of  5
rating by Carl Lakes
"I’ve been with them for years they have always taken care of us. No problems. Highly recommend! Mellisa and Blake are great to work with. They have always been helpful when we have done something stupid."
We responded:
"Carl thanks so much for being such a loyal, longtime customer. We certainly appreciate it. We always enjoy our interactions with you and we love that you’re a part of the Mellisa Vasquez State Farm office."
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Lynne K

October 3, 2025

5  out of  5
rating by Lynne K
"Always a positive experience with the staff at State Farm. Just spoke to Katie and she was very nice!"
We responded:
"Thank you, Lynn we love Kady super provides great customer service and we’re so happy to have her thanks for being a part of the most of us quest State Farm Office"
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Amy Mahan

October 1, 2025

5  out of  5
rating by Amy Mahan
"Very easy to switch to State Farm! Everyone was very kind and helpful!"
We responded:
"Thanks, Amy. We’re so happy to have you. We appreciate your business and being a part of our State Farm office."
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Victoria Danner

September 24, 2025

5  out of  5
rating by Victoria Danner
"Mellisa leads with both warmth and expertise, and it truly shows in her team. Her leadership creates an environment where customers feel genuinely cared for and supported. If you’re looking for an agency that puts people first, you’ve found the right place!"
We responded:
"Thank you, Victoria. We all work really hard at making sure we provide the best customer service and best information to our customer so they know what they’re getting and how it works for them."