State Farm® Insurance Agent Mellisa Vasquez

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What our customers say about us...

steve kunz

September 8, 2023

5 out of 5

"Abby really saved me a lot of money and answered all my questions. Excellent!"

Sandy Lopez

August 24, 2023

5 out of 5

"I worked with Kaleigh and she was so helpful & sincere since losing my husband. She walked me thru making all changes & updated information on my behalf. This goes to show you that this Agency & staff— Kaleigh are very dedicated into providing Excellent Customer Service! GREAT job Kaleigh! You deserve recognition!"

Nahely Ayala

August 22, 2023

5 out of 5

"Not sure of the name of the lady i spoke to but she was very nice and she provided me with very important information about the policy before even asking her. Definitely recommend this office and i also got a great quote."

Mark Eichler

August 19, 2023

1 out of 5

"I called looking for a ballpark price for converting my home into an AirBnB. The office manager said she couldn't give me a quote until 30 days before I started my BnB. I told her I needed a ballpark before moving forward. She refused, saying it could change and didn't want to upset me. I'm upset and asked if this is the treatment given to a 16+ year customer. She said she doesn't respond well to when a customer uses the time as a customer to get what they want. I asked for the owner, and she refused and said they would respond to an email. I've been using Stare Farm and thought, based on their marketing themselves as family friendly. Honestly, I was very surprised as this office had always been super responsive. This manager is hurting the reputation of Melissa Vasquez and State Farm. I'll be reviewing my options. Very poor service and a combative attitude are not the building blocks of a long-term relationship. Edit: Melissa's response confirms that her employee could have simply said that she would be happy to provide a quote and reinforce that it was valid for 30 days. Instead, she piles on by saying I was rude. I'll be moving my business."

Aaron B

August 5, 2023

5 out of 5

"Just finished signing multiple new policies with Abigail at Mellisa Vasquez State Farm. It was a great experience! Throughly knowledgeable, very professional and a delight to converse with. Highly recommend this agency if you are looking for insurance products!"

Zach Marlow

August 1, 2023

5 out of 5

"Everyone at this office is great! In one call I can handle anything I need from paying a bill, getting a question answered or adding something new to my policy. I would not recommend anyone else!"

Josiah Gerhardt

July 26, 2023

5 out of 5

"I can't possibly be more satisfied with the service Abigail has provided from the Vasquez office. She was extremely informative and not once did we feel pressured into purchasing anything. This has to be the best representation of any company I've ever dealt with. Highly recommended that anyone looking for insurance to look no further but to reach out to Mellisa Vasquez and her family of knowledgeable representatives. Thank you Abigail and Thank you Mellisa for the comfort in knowing our hard earned investments are protected!"

Lori Barton

July 26, 2023

5 out of 5

"They take care of u"

Neil Wynn

July 5, 2023

5 out of 5

"Great communication, great customer service, a great person that will guarantee a great policy at a great price"

Blake Keeton

June 18, 2023

5 out of 5

"Missie goes above and beyond for my insurance needs. Would 100% recommend State Farm with Melissa Vasquez for anyone looking for insurance providers. Best out there!"

Karen Julian

May 15, 2023

5 out of 5

"I called the office to talk about my Mom's car insurance options. Abby answered all my questions and then some. She even remembered my Mom and her situation. Outstanding Customer Service is alive and well in this office. Thanks, Abby!"

Connor Schultz

April 21, 2023

5 out of 5

"Kayleigh was great!"

Rose Adams

March 17, 2023

5 out of 5

"Every time I call in to pay a bill or ask questions the staff very polite and gets me answers to my question. Been with State Farm very long time.😀"

Caitlin Campbell

March 17, 2023

5 out of 5

"this office is so nice and friendly Abigail is friendly and nice i will tell people to go to this off"

Devan Clay

March 16, 2023

5 out of 5

"This office is the best! Especially Abigail! They work so hard and they coolest. I would recommend them to everyone!"

Amanda Barber

March 16, 2023

5 out of 5

"Thank you Abbie for your time. You were so detailed without sugar coating and got straight to the point of what I did and didn't need. It only took a few minutes and everything was sent to my phone before the conversation was over and I was fully insured and understood all of the coverage clearly. Thank you. Will be recommending to all of my friends!!!!"

Kent Denlinger

March 15, 2023

5 out of 5

"I have always found these individuals to be friendly, helpful and prompt."

Rob Jones

March 15, 2023

5 out of 5

"We’ve been with State Farm over 20-yrs. Our original agent retired & we needed a new one. Abigail went above & beyond! Saved me $ & showed me how my assets had changed & arranged the proper coverage. Very informative & professional. She also understands the realm of the teenage driver. Almost on our third. Means so much! ~Betsy Jones"

N.M. Dickenherr

March 14, 2023

5 out of 5

"Abigail is such a pleasure to work with, she is very pleasant on the phone as well as in person communication. She carried herself with the utmost professionalism. I would highly recommend working with Melissa and her team."

John Scranton

March 13, 2023

5 out of 5

"Very helpful and caring staff. I wouldn't trust anyone else!"

durwin kidd

March 10, 2023

2 out of 5

"A good experience helpful easy and very friendly experience State Farm representative was extremely nice"

Steve Flowers

March 10, 2023

5 out of 5

"Friendly, and very polite. Excellent service"

Eric Buckle

March 8, 2023

5 out of 5

"It was fast and easy. The person I worked with was friendly and very helpful!"

Linda Sandlin

March 6, 2023

5 out of 5

"Me and my husband has been with State Farm since we got married in 1976. We never had any problems placing a claim."

Mike Wolff

March 3, 2023

5 out of 5

"Very good customer service. I use them for all my insurance needs. Rates have been very fair!"

What our customers say about us...

steve kunz

September 8, 2023

5 out of 5

"Abby really saved me a lot of money and answered all my questions. Excellent!"

Sandy Lopez

August 24, 2023

5 out of 5

"I worked with Kaleigh and she was so helpful & sincere since losing my husband. She walked me thru making all changes & updated information on my behalf. This goes to show you that this Agency & staff— Kaleigh are very dedicated into providing Excellent Customer Service! GREAT job Kaleigh! You deserve recognition!"

Nahely Ayala

August 22, 2023

5 out of 5

"Not sure of the name of the lady i spoke to but she was very nice and she provided me with very important information about the policy before even asking her. Definitely recommend this office and i also got a great quote."

Mark Eichler

August 19, 2023

1 out of 5

"I called looking for a ballpark price for converting my home into an AirBnB. The office manager said she couldn't give me a quote until 30 days before I started my BnB. I told her I needed a ballpark before moving forward. She refused, saying it could change and didn't want to upset me. I'm upset and asked if this is the treatment given to a 16+ year customer. She said she doesn't respond well to when a customer uses the time as a customer to get what they want. I asked for the owner, and she refused and said they would respond to an email. I've been using Stare Farm and thought, based on their marketing themselves as family friendly. Honestly, I was very surprised as this office had always been super responsive. This manager is hurting the reputation of Melissa Vasquez and State Farm. I'll be reviewing my options. Very poor service and a combative attitude are not the building blocks of a long-term relationship. Edit: Melissa's response confirms that her employee could have simply said that she would be happy to provide a quote and reinforce that it was valid for 30 days. Instead, she piles on by saying I was rude. I'll be moving my business."

Aaron B

August 5, 2023

5 out of 5

"Just finished signing multiple new policies with Abigail at Mellisa Vasquez State Farm. It was a great experience! Throughly knowledgeable, very professional and a delight to converse with. Highly recommend this agency if you are looking for insurance products!"

Zach Marlow

August 1, 2023

5 out of 5

"Everyone at this office is great! In one call I can handle anything I need from paying a bill, getting a question answered or adding something new to my policy. I would not recommend anyone else!"

Josiah Gerhardt

July 26, 2023

5 out of 5

"I can't possibly be more satisfied with the service Abigail has provided from the Vasquez office. She was extremely informative and not once did we feel pressured into purchasing anything. This has to be the best representation of any company I've ever dealt with. Highly recommended that anyone looking for insurance to look no further but to reach out to Mellisa Vasquez and her family of knowledgeable representatives. Thank you Abigail and Thank you Mellisa for the comfort in knowing our hard earned investments are protected!"

Lori Barton

July 26, 2023

5 out of 5

"They take care of u"

Neil Wynn

July 5, 2023

5 out of 5

"Great communication, great customer service, a great person that will guarantee a great policy at a great price"

Blake Keeton

June 18, 2023

5 out of 5

"Missie goes above and beyond for my insurance needs. Would 100% recommend State Farm with Melissa Vasquez for anyone looking for insurance providers. Best out there!"

Karen Julian

May 15, 2023

5 out of 5

"I called the office to talk about my Mom's car insurance options. Abby answered all my questions and then some. She even remembered my Mom and her situation. Outstanding Customer Service is alive and well in this office. Thanks, Abby!"

Connor Schultz

April 21, 2023

5 out of 5

"Kayleigh was great!"

Rose Adams

March 17, 2023

5 out of 5

"Every time I call in to pay a bill or ask questions the staff very polite and gets me answers to my question. Been with State Farm very long time.😀"

Caitlin Campbell

March 17, 2023

5 out of 5

"this office is so nice and friendly Abigail is friendly and nice i will tell people to go to this off"

Devan Clay

March 16, 2023

5 out of 5

"This office is the best! Especially Abigail! They work so hard and they coolest. I would recommend them to everyone!"

Amanda Barber

March 16, 2023

5 out of 5

"Thank you Abbie for your time. You were so detailed without sugar coating and got straight to the point of what I did and didn't need. It only took a few minutes and everything was sent to my phone before the conversation was over and I was fully insured and understood all of the coverage clearly. Thank you. Will be recommending to all of my friends!!!!"

Kent Denlinger

March 15, 2023

5 out of 5

"I have always found these individuals to be friendly, helpful and prompt."

Rob Jones

March 15, 2023

5 out of 5

"We’ve been with State Farm over 20-yrs. Our original agent retired & we needed a new one. Abigail went above & beyond! Saved me $ & showed me how my assets had changed & arranged the proper coverage. Very informative & professional. She also understands the realm of the teenage driver. Almost on our third. Means so much! ~Betsy Jones"

N.M. Dickenherr

March 14, 2023

5 out of 5

"Abigail is such a pleasure to work with, she is very pleasant on the phone as well as in person communication. She carried herself with the utmost professionalism. I would highly recommend working with Melissa and her team."

John Scranton

March 13, 2023

5 out of 5

"Very helpful and caring staff. I wouldn't trust anyone else!"

durwin kidd

March 10, 2023

2 out of 5

"A good experience helpful easy and very friendly experience State Farm representative was extremely nice"

Steve Flowers

March 10, 2023

5 out of 5

"Friendly, and very polite. Excellent service"

Eric Buckle

March 8, 2023

5 out of 5

"It was fast and easy. The person I worked with was friendly and very helpful!"

Linda Sandlin

March 6, 2023

5 out of 5

"Me and my husband has been with State Farm since we got married in 1976. We never had any problems placing a claim."

Mike Wolff

March 3, 2023

5 out of 5

"Very good customer service. I use them for all my insurance needs. Rates have been very fair!"