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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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qjamsniper 9 (James)

March 13, 2025

5  out of  5
rating by qjamsniper 9 (James)
"I sadly forget the name of who I spoke with the morning of 13/3/25, but they were extremely friendly and informational, the kind of service that shows transparency and support, you know exactly what your getting and for what price, on top of that they are more than happy to explain state farms systems and exactly how everything works, on top of using real world examples during their extremely friendly explanation. If for whatever reason I didn't go with state farm (I did) I would call them with my questions rather than my own insurance."
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Gerald Phillips

March 12, 2025

3  out of  5
rating by Gerald Phillips
"No response to e mail"
We responded:
"Gerald friendly, helpful service is our top priority and baking. Sure our environment is enjoyable to come into is also very important to me. Thank you for being a great part of the Mellisa vasquez State Farm Office ."
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Natasha Gee

February 26, 2025

5  out of  5
rating by Natasha Gee
"Abigail af State Farm has such a down to earth and positive attitude. She is very knowledgeable, patient during the process, and never has steered me wrong yet.(Hopefully she never will lol). Make sure you connect with Abigail. She is very efficient in her work!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for being a great customer of the Mellisa Vasquez State Farm Office. 513.829.0077"
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Lindsey Moore

February 26, 2025

5  out of  5
rating by Lindsey Moore
"I changed my vehicle on my policy and Abigail was the best!! She is very thorough and has the best customer service I have ever experienced!! Statefarm has a forever customer with me!!"
We responded:
"Lindsey making sure our customers understand how their insurance works for them is one of the key processes in our office thank you very much for being a part of the Mellisa Vasquez State Farm office"
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Ahmed Badejo

February 26, 2025

5  out of  5
rating by Ahmed Badejo
"I was referred to Melissa State Farm by a friend and Abigail attended to me. She took her time to listen to me and gave all my worries a great solution from her professional and knowledgeable perspective. I was amazed to hear all the services they offer for insurance. Got off the phone with a great smile and rest of mind . Thanks so much Abigail 🏆"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tom Kytran

February 17, 2025

5  out of  5
rating by Tom Kytran
"Friendly, and detail explain on my policy"
We responded:
"Thanks, Tom . We are really happy to have you with the Mellisa Vasquez State Farm Office . One of the things that’s important to us is making sure people understand their insurance."
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Isidore Bazambanza

January 23, 2025

5  out of  5
rating by Isidore Bazambanza
"You are amazing. The service was quick. Thank you for your professionalism."
We responded:
"Customer Service key! that’s one of the things that we always talk about and make sure that we’re providing the best customer service to our capabilities. Thank you for being a part of the most of Mellisa Vasquez, State farm office office"
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Zz Xx

January 13, 2025

5  out of  5
rating by Zz Xx
"Abigail was awesome!"
We responded:
"Abigail is awesome. She really cares about our customers and making sure people understand how they’re protected. Thank you for being a part of the Mellisa Vasquez State Farm Office ."
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Priscilla Villafuerte

January 7, 2025

5  out of  5
rating by Priscilla Villafuerte
"I recently had the pleasure of working with Abigail at Melissa Vasquez - State Farm office. People are friendly, knowledgeable and ready to tackle any questions. I highly recommend them to anyone looking for insurance agency that put customers first."
We responded:
"Priscilla, thank you very much for being a part of the Mellisa Vasquez State Farm Office . We always strive to make insurance easier and more understandable and doing it in a great friendly manner is always easy."
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Kyla Mills

January 7, 2025

5  out of  5
rating by Kyla Mills
"After we had gotten the run around from our agency and another agency across the state, I called this office and got ahold of Abby on New Year’s Eve! She combined all of our policies, from homes, to autos, that same day. She was there to support me as our previous company tried to pull a fast one when I was set to cancel them after switching. She went above and beyond saving us an HUNDREDS of dollars on a holiday. If that’s not service please tell me what is!! They have a new happy customer for sure."
We responded:
"Thank you Kyla for being a part of the Mellisa Vasquez State Farm Office . It’s important to us to be there as much as possible for our customers even on New Year’s Eve. We appreciate you and we’re happy to have you give us a call if you need anything else and a referral is always the best compliment."
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David wood

December 20, 2024

5  out of  5
rating by David wood
"She helped me with my insurance needs and was very kind."
We responded:
"David, we appreciate you taking the time to give us a review and we love having you with the Mellisa Vasquez State Farm Office if there’s ever anything you need just give us a call and anyone you know that needs a great insurance company with great customer service. Send them our way, a referral is the best compliment."
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Erica Cacavio

December 18, 2024

5  out of  5
rating by Erica Cacavio
"Wonderful customer service and the best part.. They save me over a 1000 bucks"
We responded:
"Thank you, Erica for taking the time to give us a review. I’m so happy you had a great experience. Customer Service is one of the things we work very hard at, but the best thing I see in this review is how much money we saved you! thank you for being a part of the mellisa Vasquez State Farm office."
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Kelly

December 10, 2024

5  out of  5
rating by Kelly
"She give a really good attention! And my English is not perfect so she have a patience which I love it!"
We responded:
"Thank you, Kelly for taking the time to give us a review. We appreciate it and we really appreciate you being a part of the Mellisa Vasquez State Farm office."
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A.J. Fullam

November 22, 2024

5  out of  5
rating by A.J. Fullam
"I've been working with Mellisa for several years now, with home and auto. Her and her team are always helpful, giving me the time I need to review and make adjustments to our policies when necessary. It's easy to reach them and I always get a call back when I leave them a message. Highly recommend!"
We responded:
"A.J. Thank you for taking the time to give us a review. You’re easy to work with your great customer. We’re always here if you need us. Thank you for being a part of the most of MellisaVasquez State Farm Office ."
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Jennifer Hall

November 20, 2024

5  out of  5
rating by Jennifer Hall
"Never had an issue here, I call, I get answers, maybe not immediately but within a day or two. Very helpful with navigation of what to do when involved in accident, when not my fault. Willingness to help in anyway possible and everyone is super friendly!!"
We responded:
"Thank you, Jennifer for taking the time to give us a review. If we don’t know the answer we’re always gonna find the answer for you. We appreciate you. We appreciate you being customer and we love having you with the Mellisa Vasquez from Office ."
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Jay Lievestro

November 18, 2024

5  out of  5
rating by Jay Lievestro
"Just signed up with Abigail Haas at State farm. She was very helpful comparing my old Progressive home and auto policies with the State Farm quotes. She answered all my questions and was very friendly. I look forward to working with her in the future."
We responded:
"Thanks Jay we love Abigail. She is great with our customers and making sure they understand what they’re getting and how their insurance works for them. She will always make sure that you are happy with what you’re getting and protected. thank you for being a part of the Mellisa Vasquez State Farm Office"
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Georgiana Eggers

November 13, 2024

5  out of  5
rating by Georgiana Eggers
"Abigail will take care of any problem you have concerning insurance. They care."
We responded:
"Thank you Georgiana, we really appreciate that. We love Abigail she does a great job and really cares. Thank you for being such a great customer!!"
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JWD

November 12, 2024

5  out of  5
rating by JWD
"By far the best agent and stuff I have ever had to deal with. Always friendly and helpful!"
We responded:
"JWD thank you for your kind words. We appreciate having such great customers we pray ourselves on being educated and having great customer service. thank you for being a part of the Mellisa Vasquez State"
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Nikole Dunn

November 6, 2024

5  out of  5
rating by Nikole Dunn
"kaleigh was absolutely phenomenal in helping me!! this branch is always so helpful and fast at getting me what i need"
We responded:
"Nikole we love Kaleigh too. She is a great asset to the office. We certainly appreciate you being a great customer and we love that you’re a part of the Mellisa Vasquez, State farm office."
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Mary Dirksen

October 16, 2024

5  out of  5
rating by Mary Dirksen
"Mellisa and her staff are very thorough with helping pick the best policy for our family. When we need customer service they are always on top of things. Thanks for taking good care of us over the years!"
We responded:
"Mary thank you for being a part of our wonderful Mellisa Vasquez State Farm office family taking care of our policyholder. Customers is one of our top priorities. I appreciate you trust us to take care of your family."
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Megan Blair

October 15, 2024

5  out of  5
rating by Megan Blair
"I've had the exact same agent (Melissa Vasquez!) Since I started driving as a teenager and never once have I ever had an issue! Her and her team are always polite.. kind.. and awesome at finding me the best deals for my premiums! They really do care about their customers and it truly shows ❤️"
We responded:
"Megan we love having you with our office and enjoy watching you as you get more into adulting. we really do pride ourselves on making sure our customers get what they need to get their questions answered and provide good customer service. Thank you so much for your loyalty and continuing being with the Mellisa Vasquez State Farm office."
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Carrieanne

October 12, 2024

5  out of  5
rating by Carrieanne
"So friendly and took the time to explain everything, answered questions I didn’t know I had!"
We responded:
"Carrieanne making sure our customers understand what they’re getting and how they’re insurance works for them is one of the things we pride ourselves on thank you so much for being part of the Mellisa Vasquez State Farm office"
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william davies

October 4, 2024

4  out of  5
rating by william davies
"They're very attentive to your needs and if you call the person you need to talk to is busy they will get back to you in a very timely manner and I have no issues with them personally it's just their corporate office is another story or maybe I should say the claims department I wish they took as much pride as these ladies here at the particular office cuz they go beyond and above what you need willing to help you any way they can I just cannot give out five-star reviews cuz no one's perfect"
We responded:
"William making sure that we get back to our customers by the end of the day or as soon as we can as one of the things that we pride ourselves on we’re not gonna make you wait till the next day Customer Service is top priority. Thank you so much for being a part of the Vasquez State Farm Office ."
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Beau Davish

October 4, 2024

5  out of  5
rating by Beau Davish
"Staff is always courteous and helpful"
We responded:
"Beau thank you, bro that’s one of the things that we were really hard at on top of Customer Service. Thank you so much for trusting my office and being a part of the Mellisa Vasquez State Farm office."
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Andrea Williams

October 3, 2024

5  out of  5
rating by Andrea Williams
"I have been a customer with State Farm for a while now. The customer service w Melissa Vasquez and her team is impeccable. I've never been left to wonder if I picked the correct plan for all coverages. I've left KNOWING it was a PEFECT plan. Thank you thank you THANK YOU to the team. #StateFarm #MelissaVasquez #CustomerSatisfactionGuaranteed"
We responded:
"Andrea, we are so happy to have you! Thank you for your kind words! We are always here to help however we can! "