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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

steve kunz

September 8, 2023

5  out of  5 rating by steve kunz
"Abby really saved me a lot of money and answered all my questions. Excellent!"

Sandy Lopez

August 24, 2023

5  out of  5 rating by Sandy Lopez
"I worked with Kaleigh and she was so helpful & sincere since losing my husband. She walked me thru making all changes & updated information on my behalf. This goes to show you that this Agency & staff— Kaleigh are very dedicated into providing Excellent Customer Service! GREAT job Kaleigh! You deserve recognition!"

Nahely Ayala

August 22, 2023

5  out of  5 rating by Nahely Ayala
"Not sure of the name of the lady i spoke to but she was very nice and she provided me with very important information about the policy before even asking her. Definitely recommend this office and i also got a great quote."

Mark Eichler

August 19, 2023

1  out of  5 rating by Mark Eichler
"I called looking for a ballpark price for converting my home into an AirBnB. The office manager said she couldn't give me a quote until 30 days before I started my BnB. I told her I needed a ballpark before moving forward. She refused, saying it could change and didn't want to upset me. I'm upset and asked if this is the treatment given to a 16+ year customer. She said she doesn't respond well to when a customer uses the time as a customer to get what they want. I asked for the owner, and she refused and said they would respond to an email. I've been using Stare Farm and thought, based on their marketing themselves as family friendly. Honestly, I was very surprised as this office had always been super responsive. This manager is hurting the reputation of Melissa Vasquez and State Farm. I'll be reviewing my options. Very poor service and a combative attitude are not the building blocks of a long-term relationship. Edit: Melissa's response confirms that her employee could have simply said that she would be happy to provide a quote and reinforce that it was valid for 30 days. Instead, she piles on by saying I was rude. I'll be moving my business."

Aaron B

August 5, 2023

5  out of  5 rating by Aaron B
"Just finished signing multiple new policies with Abigail at Mellisa Vasquez State Farm. It was a great experience! Throughly knowledgeable, very professional and a delight to converse with. Highly recommend this agency if you are looking for insurance products!"

Zach Marlow

August 1, 2023

5  out of  5 rating by Zach Marlow
"Everyone at this office is great! In one call I can handle anything I need from paying a bill, getting a question answered or adding something new to my policy. I would not recommend anyone else!"
Profile photo of Josiah Gerhardt

Josiah Gerhardt

July 26, 2023

5  out of  5 rating by Josiah Gerhardt
"I can't possibly be more satisfied with the service Abigail has provided from the Vasquez office. She was extremely informative and not once did we feel pressured into purchasing anything. This has to be the best representation of any company I've ever dealt with. Highly recommended that anyone looking for insurance to look no further but to reach out to Mellisa Vasquez and her family of knowledgeable representatives. Thank you Abigail and Thank you Mellisa for the comfort in knowing our hard earned investments are protected!"

Lori Barton

July 26, 2023

5  out of  5 rating by Lori Barton
"They take care of u"

Neil Wynn

July 5, 2023

5  out of  5 rating by Neil Wynn
"Great communication, great customer service, a great person that will guarantee a great policy at a great price"

Blake Keeton

June 18, 2023

5  out of  5 rating by Blake Keeton
"Missie goes above and beyond for my insurance needs. Would 100% recommend State Farm with Melissa Vasquez for anyone looking for insurance providers. Best out there!"

Karen Julian

May 15, 2023

5  out of  5 rating by Karen Julian
"I called the office to talk about my Mom's car insurance options. Abby answered all my questions and then some. She even remembered my Mom and her situation. Outstanding Customer Service is alive and well in this office. Thanks, Abby!"

Connor Schultz

April 21, 2023

5  out of  5 rating by Connor Schultz
"Kayleigh was great!"

Rose Adams

March 17, 2023

5  out of  5 rating by Rose Adams
"Every time I call in to pay a bill or ask questions the staff very polite and gets me answers to my question. Been with State Farm very long time.😀"

Caitlin Campbell

March 17, 2023

5  out of  5 rating by Caitlin Campbell
"this office is so nice and friendly Abigail is friendly and nice i will tell people to go to this off"

Devan Clay

March 16, 2023

5  out of  5 rating by Devan Clay
"This office is the best! Especially Abigail! They work so hard and they coolest. I would recommend them to everyone!"

Amanda Barber

March 16, 2023

5  out of  5 rating by Amanda Barber
"Thank you Abbie for your time. You were so detailed without sugar coating and got straight to the point of what I did and didn't need. It only took a few minutes and everything was sent to my phone before the conversation was over and I was fully insured and understood all of the coverage clearly. Thank you. Will be recommending to all of my friends!!!!"

Kent Denlinger

March 15, 2023

5  out of  5 rating by Kent Denlinger
"I have always found these individuals to be friendly, helpful and prompt."

Rob Jones

March 15, 2023

5  out of  5 rating by Rob Jones
"We’ve been with State Farm over 20-yrs. Our original agent retired & we needed a new one. Abigail went above & beyond! Saved me $ & showed me how my assets had changed & arranged the proper coverage. Very informative & professional. She also understands the realm of the teenage driver. Almost on our third. Means so much! ~Betsy Jones"

N.M. Dickenherr

March 14, 2023

5  out of  5 rating by N.M. Dickenherr
"Abigail is such a pleasure to work with, she is very pleasant on the phone as well as in person communication. She carried herself with the utmost professionalism. I would highly recommend working with Melissa and her team."

John Scranton

March 13, 2023

5  out of  5 rating by John Scranton
"Very helpful and caring staff. I wouldn't trust anyone else!"

durwin kidd

March 10, 2023

2  out of  5 rating by durwin kidd
"A good experience helpful easy and very friendly experience State Farm representative was extremely nice"

Steve Flowers

March 10, 2023

5  out of  5 rating by Steve Flowers
"Friendly, and very polite. Excellent service"

Eric Buckle

March 8, 2023

5  out of  5 rating by Eric Buckle
"It was fast and easy. The person I worked with was friendly and very helpful!"

Linda Sandlin

March 6, 2023

5  out of  5 rating by Linda Sandlin
"Me and my husband has been with State Farm since we got married in 1976. We never had any problems placing a claim."

Mike Wolff

March 3, 2023

5  out of  5 rating by Mike Wolff
"Very good customer service. I use them for all my insurance needs. Rates have been very fair!"